Amazon Web Services
Amazon Web Services (AWS) is a Leader in this Magic Quadrant. It offers a range of database management
services. Some are aimed at operational use cases, including Amazon Relational Database Service (RDS), Amazon
Aurora, Amazon DynamoDB, Amazon Neptune, Amazon DocumentDB, Amazon KeySpaces (for Apache Cassandra)
and Amazon MemoryDB. Others are aimed at analytics use cases, as is the case with Amazon Redshift, Amazon
Athena and Amazon EMR. AWS also provides specialized offerings, such as Amazon Timestream and Amazon
Quantum Ledger Database, and two database caching services, Amazon ElastiCache for Redis and Amazon
ElastiCache for Memcached.
AWS is the largest cloud service provider in the world by revenue, with an international presence and a global client
base across all major industries. Its operational focus is for both transactional and analytical workloads and
customers of all sizes.
Strengths
Cautions
Cloudera
Cloudera is a Leader in this Magic Quadrant. Cloudera Data Platform (CDP), available on-premises and as managed
services in AWS, Azure and GCP, includes CDP Data Hub, CDP DataFlow, CDP Data Engineering, CDP Operational
Database, CDP Data Warehouse and CDP Machine Learning for operational and analytics use cases. CDP Shared
Data Experience (SDX) provides hybrid, intercloud and multicloud unified security, governance and metadata
management.
Cloudera’s global operations are strongest in North America and Europe, mainly in financial services, healthcare,
retail and utilities. In October 2021, Cloudera was taken private in an acquisition by affiliates of Clayton, Dubilier &
Geopolitical Headwinds: Although clearly not something it can control, the overall geopolitical tensions remain
high, which objectively impacts Alibaba Cloud’s global business expansion. This is usually manifested as data
security concerns or global viability concerns from western clients.
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Customer Service: Gartner’s inquiry service clients have reported negative experiences from Alibaba Cloud’s
customer service when they have DBMS operational problems. Gartner expects Alibaba Cloud to improve service
quality as well as usability of DBMS admin tools to raise its customer satisfaction.
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Leading Market Presence: AWS is the world’s largest cloud database service provider by revenue, coming to this
leading position barely a decade after the first of these services were introduced. AWS has the underlying
infrastructure to support its leading position, and includes the largest base of production users in the industry.
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Breadth of Services: AWS believes in a best-fit philosophy, offering multiple services targeted to specific use
cases as needed by various applications and microservices. This focus has led to the development of more than
a dozen database management services. Collectively, these services offer an unparalleled set of functionalities.
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Progress Toward Integration Roadmap: The AWS roadmap has changed to offer solutions that will address
integration of both its wealth of services and the world outside of AWS at multiple levels of the stack. The
tendency of AWS to only focus on its own platform has been a detriment in the past, but its changing direction is
directly addressing this to turn it into a strength.
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AWS-Centric Focus: AWS has traditionally not concerned itself with data outside its cloud. But as multicloud
becomes standard for enterprises, regardless of its necessity for individual business units, AWS’ traditional lack
of focus on non-AWS systems in the data ecosystem can be a concern for customers looking at the current
product stack.
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Integration of Services: AWS uses a best-fit approach to database services, which enables it to deliver focused
solutions for different types of use cases. But multiple services also require integration of those services, so
AWS has to offer a more robust solution to bring the different services together in its current offering.
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Complexity of Setup and Management: AWS offerings can be complex to keep all the parts working together in
sync, especially in the initial setup. However, AWS aims to deliver the best toolbox in the market, with a best-of-fit
approach for flexibility.
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